Webmaster No Comments

Jo-Ann Neal

Jo-Ann Neal
Medicare, Individual Health Insurance
Producer
Camden
Direct: 207-230-5847
email hidden; JavaScript is required

Jo-Ann joined Allen Insurance and Financial in May 2013 as an employee benefits account manager, bringing with her 10+ years of human resources and benefit administration experience.

She is a people-person, an important trait when working with clients on matters as important and detailed as health insurance. In 2016, she earned a Benefit Account Manager certification from the National Association of Health Insurance Underwriters and became appointed to work with customers on Medicare plans.

She and her husband live in Nobleboro. They have two grown daughters. Outside of work, Jo-Ann enjoys camping with her husband as well as reading, quilting and making stained glass. Among her co-workers, Jo-Ann is known for her superior baking and candy-making skills.

Webmaster No Comments

Jill Lang

Jill Lang
Communications, Marketing
Marketing Director
Telecommute
Direct: 207-230-5747
email hidden; JavaScript is required

After a 25-year career in Journalism, Jill moved to the marketing side of things and has never looked back. She joined Allen Insurance and Financial full-time in 2011 after several years of freelance press release writing for the company.

Today, Jill handles our agency's marketing and advertising, community relations and philanthropy as well as internal communications.

Outside of work, you'll find Jill volunteering for the Hope Library or spending time with her husband and two grown daughters.

Webmaster No Comments

Jeremy Pickford, AAI, CPIA

Jeremy Pickford
Personal Insurance
Account Executive
Camden
Direct: 207-230-5820
email hidden; JavaScript is required

Jeremy Pickford is a native of Freedom, Maine, and a graduate of Bates College. He joined Allen Insurance and Financial in November 2015, returning to Maine after a career in marketing and retail which took him around the world.

Based in our Camden office, Jeremy obtained his license to sell property and casualty insurance in the state of Maine in December 2015. He earned his Accredited Adviser in Insurance designation in August 2016 and his Certified Professional Insurance Agent designation in May 2024.

After four years in our business insurance division, in May 2019 Jeremy moved to our personal insurance division to work with customers there. He and his family live in Northport.

Webmaster No Comments

Jennifer Fifield, CPIA

Jen Fifield
Interface Associate
Camden
email hidden; JavaScript is required

Jen joined our company in 1995. She holds the Certified Professional Insurance Agent designation. She lives in Rockland and enjoys spending time with her children, family and friends.

Webmaster No Comments

Jennifer Coffin, CPRM, ACSR

Jen Coffin
Personal Insurance
Account Executive
Camden
Direct: 207-230-5712
email hidden; JavaScript is required

Jennifer has been building relationships with Allen personal insurance clients since 2004, helping clients implement smart solutions tailored to their needs.

Insurance can be complex and Jen works with clients to handle their whole personal insurance  portfolio.  Jen takes pride in her attention to the details of each individual and account.

Jen holds both the Certified Personal Risk Manager (CPRM) and the Accredited Customer Service Representative (ACSR) designations.

Jen lives with her family in Nobleboro. In her spare time she can be found enjoying our beautiful state by motorcycle, boat, paddle board or snowshoe.

Webmaster No Comments

Jaime Hannan, ACSR, CPIA

Jaime Hannan, ACSR, CPIA
Personal Insurance
Assistant
Rockland
Direct: 207-230-5811
email hidden; JavaScript is required

Jaime joined our company in 2017. She has earned both the Accredited Customer Service Representative and Certified Professional Insurance Agent designations.

Outside of work, she enjoys spending time crafting, hiking and cooking with friends and family. A resident of Warren, Jaime has two amazing daughters who are involved in many activities inside and outside of school.

Webmaster No Comments

Holly Shields, ACSR, CPIA

Holly Shields
Personal Insurance
Account Executive
Southwest Harbor
Direct: 207-230-5737
email hidden; JavaScript is required

Holly is a graduate of Ellsworth High School and the University of Maine in Presque Isle where she earned a bachelor of science in elementary education. Holly joined L.S. Robinson Co. insurance in 2008 and in 2011, when L.S. Robinson joined Allen Insurance and Financial, Holly became one of our employee owners.

Holly enjoys offering personal service to every one of her customers. "I like to think we make a difference in the day-to-day lives of the people we work with," she says. A testament to her customer service is her being named the 2016 Affiliate member of the year, as voted by the Realtors who are members of the Acadia Realtor Council.

Holly earned her Accredited Customer Service Representative in Personal Lines in 2016 and the Certified Professional Insurance Agent (CPIA) designation in 2018

When Holly is not at work, her family keeps her very busy.

Webmaster No Comments

Holly Hill-Coombs, ACSR

Holly Hill-Coombs
Business Insurance
Account Manager
Camden
Direct: 207-230-5745
email hidden; JavaScript is required

The variety of tasks required to meet the needs of a wide range of our agency's clients keep Holly's work interesting and challenging – just how she likes it.

A resident of Rockland and a graduate of the University of Maine in Augusta, Holly joined our agency in 2007. She holds an Accredited Customer Service Representative designation in both commercial insurance and personal insurance – just one way she can ensure small business customers get the best possible service from our agency.

Outside of work, you can find Holly outdoors whenever possible and spending time with her husband, children, grandchildren and her miniature pincher Bean.

Webmaster No Comments

Heidi Kirkpatrick, CIC, CPCU, AU, AAI

Heidi Kirkpatrick
Business Insurance
Account Manager
Rockland
Direct: 207-230-5709
email hidden; JavaScript is required

Heidi has nearly 40 years of experience in the insurance industry, including eight years with Allen from 2000-2008. After serving as Senior Underwriter in Risk Management Services for the Maine Municipal Association, she rejoined our company in the spring of 2015.

In addition to her education and experience in commercial insurance, Heidi has been recognized for her customer service skills, receiving an Outstanding Customer Service Representative of Maine award presented by the Governors of the Societies of Certified Insurance Counselors and Certified Insurance Service Representatives.

Webmaster No Comments

Deb McDonald, CIC, ACSR

Deb McDonald
Business Insurance
Account Manager
Rockland
Direct: 207-230-5706
email hidden; JavaScript is required

Deb McDonald joined Allen's business insurance division in 1995. She enjoys the detail, constant changes and challenges of working in our industry. In February 2018, she earned  an Accredited Customer Service Representative in Commercial Lines from the Independent Insurance Agents & Brokers of America. She earned the Certified Insurance Counselor designation in May 2022.

Outside of work, Deb enjoys volunteering in her community, especially when she can use her sewing skills or offer her enthusiasm for leading martial arts classes.