Sam joined our company in 2008. Sam enjoys spending time with friends and family, especially activities that allow her to spend time outdoors (and her dogs like that, too). She lives in Rockland.
Rachel Smith
Rachel’s job may keep her in the background at our agency, but her work is an important part of everything we do. A native of Pittsfield and a graduate of the University of Maine, Rachel has been with our company since July 7, 2007 (the specific date – 07/07/07 – is worth mentioning since Rachel is a numbers person).
Rachel lives in Camden with her family. Her interests outside the office include projects around the house, playing the keyboard, taking a tap dance class and watching her children play sports and do their activities.
Mallory Arsenault, ACSR, CPIA
Always up for a challenge, Mallory enjoys the variety her daily work brings. That's a good thing, because she works with our business insurance customers as well as insurance companies, lenders and others, all in the interest of keeping everyone informed and data current.
A graduate of Rockland District High School, Mallory joined our company in 2011 as a scanning technician and has been promoted three times. In May 2018, she became an account manager in our business insurance division. She maintains both the Accredited Customer Service Representative (ACSR) and the Certified Professional Insurance Agent (CPIA) designations.
Mallory is a resident of Owls Head, and when she is not working you will find her spending time with her family as well as reading, baking and enjoying the Maine outdoors.
Linda St Clair, CPCU, AAI, AIS, AINS
Linda St Clair, CPCU, AAI, AIS, AINS joined Allen in 2003, bringing with her 20 years of insurance experience. Today she is one of our most experienced account managers. She and her husband live in South Thomaston. When she's not at work, you can find her traveling, camping or spending time with her six grandchildren.
Kristina Campbell, CIC, WCP, ACSR
Kristina Campbell, CIC, WCP, ACSR, joined our company in 2005. A resident of Friendship, she enjoys spending time with her husband and daughters and their dog Charley, as well as boating, hiking and traveling.
Kimberly Edgar
A graduate of Empire State College, Kimberly brought extensive experience managing health and ancillary insurance policies for hospitals, physicians' and their offices in a major metro region to her role at Allen Insurance, where she provides customer service and sales support for ancillary group benefits.
"I love client interaction and building strong relationships throughout the process," she says. "I truly enjoy educating consumers about the value and protection provided by ancillary benefits."
Outside of work, she enjoys spending time boating, skiing and snowmobiling with her family as well as knitting for the Chemo Caps for Kids Charity Program.
Karen Reed, CRIS, CPIA
Karen works with many of the Midcoast's best-known businesses and builders. If it's been built in the Midcoast in the past two decades, there's a good chance Karen knows about it.
She is certified as a Construction Risk and Insurance Specialist (CRIS), and as a Certified Professional Insurance Agent (CPIA). She is a member of the Maine Association of Building Efficiency Professionals and serves on the Board of Directors of the Augusta, Maine Chapter Of National Association of Women In Construction (NAWIC ).
Karen is a past president of the West Bay Rotary Club and the Maine Contractors and Builders Alliance.
An Appleton native, she lives in her hometown with her husband.
Jo-Ann Neal
Jo-Ann joined Allen Insurance and Financial in May 2013 as an employee benefits account manager, bringing with her 10+ years of human resources and benefit administration experience.
She is a people-person, an important trait when working with clients on matters as important and detailed as health insurance. In 2016, she earned a Benefit Account Manager certification from the National Association of Health Insurance Underwriters and became appointed to work with customers on Medicare plans.
She and her husband live in Nobleboro. They have two grown daughters. Outside of work, Jo-Ann enjoys camping with her husband as well as reading, quilting and making stained glass. Among her co-workers, Jo-Ann is known for her superior baking and candy-making skills.
Jill Lang
After a 25-year career in Journalism, Jill moved to the marketing side of things and has never looked back. She joined Allen Insurance and Financial full-time in 2011 after several years of freelance press release writing for the company.
Today, Jill handles our agency's marketing and advertising, community relations and philanthropy as well as internal communications.
Outside of work, you'll find Jill volunteering for the Hope Library or spending time with her husband and two grown daughters.
Jeremy Pickford, AAI, CPIA
Jeremy Pickford is a native of Freedom, Maine, and a graduate of Bates College. He joined Allen Insurance and Financial in November 2015, returning to Maine after a career in marketing and retail which took him around the world.
Based in our Camden office, Jeremy obtained his license to sell property and casualty insurance in the state of Maine in December 2015. He earned his Accredited Adviser in Insurance designation in August 2016 and his Certified Professional Insurance Agent designation in May 2024.
After four years in our business insurance division, in May 2019 Jeremy moved to our personal insurance division to work with customers there. He and his family live in Northport.