Susan Howland
Webmaster No Comments

Susan Howland

Susan Howland
Human Resources, Operations
Senior Vice President
Camden
Phone: 207-236-4311
email hidden; JavaScript is required

Susan Howland joined our company in September 2022, bringing with her two decades of business leadership experience.

A native of Manchester, Maine, Howland has both a bachelor’s degree (international affairs and economics and a master’s degree (economics) from the University of Maine.

Susan has worked as a senior vice president at credit card company MBNA; chief executive officer at Wayfarer Marine in Camden; chief operating officer at the Pen Bay YMCA and as chief financial officer at Maine Sport in Rockport.

Her focus is working with the employee-owners at Allen Insurance and Financial to help us advance our careers and realize our full potential.

She says: “Creating a positive environment where people are empowered to provide outstanding customer service is exciting work. To have the opportunity to work here at Allen with this fantastic team of employee-owners is truly remarkable. I am absolutely thrilled.”

Susan lives in Camden with her husband, their two children and two dogs. Outside of work, she enjoys attending her children’s sporting events. She is a runner and an avid basketball fan.

Taylor Ankers
Webmaster No Comments

Taylor Ankers

Taylor Ankers
Business Insurance
Account Manager
Camden
Direct: 207-230-5812
email hidden; JavaScript is required

Taylor joined our company in March 2021 as a receptionist and quickly became our newest licensed Maine property and casualty insurance producer. She has since moved into the business insurance division, where she is an account manager.

Taylor is a native of Cushing, a graduate of Oceanside High School in Rockland and attended the University of Southern Maine. She is happy to be an employee-owner and is looking forward to building her insurance career.

She says: “What I enjoy most about my work is the positive connections and relationships that I get to build with people in our community. I enjoy working with people and problem solving, and here I feel I have the opportunity to combine them, which to me is really gratifying.”

Outside of work, Taylor enjoys spending time with friends and family in the Maine outdoors.

Suzanne Gilbert
Webmaster No Comments

Suzanne Gilbert

Suzanne Gilbert
Medicare, Individual Health
Assistant
Camden
Phone: 207-236-4311
email hidden; JavaScript is required

Suzanne Gilbert joined our company in 2020 to help our team provide an extra level of service to our Medicare and individual health insurance clients.

Her previous work experience as a preschool teacher and buyer’s assistant at Reny’s set her up well for the level of care and detail required by her work for Allen.

“I love helping people. It’s that simple,” says Suzanne.

A native of Bremen, Suzanne lives in Damariscotta. When she’s not at work she enjoys spending time with family and friends, doing home improvement or DIY projects, hiking, attending festivals & craft fairs and attending the sporting events of her three grandchildren.

Kellie Doolen
Webmaster No Comments

Kellie Doolen

Kellie Doolen
Scanning Associate
Camden
Phone: 207-236-4311
email hidden; JavaScript is required

Kellie Doolen joined Allen Insurance and Financial in November 2019. A native of Houlton, Kellie is a graduate of the University of Maine. She brings 15+ years of retail management and customer service experience to our company.

Kellie says she is looking forward to a long career in the insurance industry and is especially happy to be working for an employee-owned company.

Outside of work, when she is not rooting for her son and his team at a sporting event, Kellie enjoys spending time outdoors with her family. She is particularly fond of water sports, including swimming, paddle boarding and kayaking. And, she is a lifetime fan of the Boston Celtics.

Patrick Chamberlin, CIC
Webmaster No Comments

Patrick Chamberlin, CIC

Patrick Chamberlin, CIC
Business Insurance
Producer
Camden
Direct: 207-230-5704
email hidden; JavaScript is required

A native of Thomaston, now living in Rockland, Patrick Chamberlin is a graduate of Georges Valley High School and Husson University. Before he was a business insurance professional, he spent 12 years working as a commercial fisherman. He joined our company in May 2019.

As a member of the business insurance team at Allen Insurance and Financial of Camden, Patrick is focused on helping clients with comprehensive risk management strategies. He enjoys his work because he can be outdoors often and has the opportunity to work with people who are at the center of the state's economy – Maine business owners.

Patrick became a Licensed Insurance Consultant in August 2023. He also maintains the designation of Certified Insurance Counselor, which he first earned in 2021.

Patrick's commitment to his community started in high school with his experience as a Eagle Scout in his hometown. Today he is a Rockland Rotarian and a member of the board of directors of the Pope Memorial Humane Society in Thomaston.

Outside of work, Patrick enjoys hiking, backcountry skiing and any time in or around the water, as well as spending time with his wife and their two dogs, Cosmo and Chuck.

Nikki Castellano
Webmaster No Comments

Nikki Castellano

Nikki Castellano
Employee Benefits
Assistant
Camden
Direct: 207-230-5837
email hidden; JavaScript is required

Nikki Castellano joined our company in 2019. A native of Pleasant Valley, N.Y. and graduate of Newbury College in Boston, her work supports the Allen Insurance benefits division staff.

Outside of work, Nikki, who lives with her family in Camden, is active in her community, currently serving as the marketing coordinator for Megunticook Rowing, a Camden organization in which her sons are active.

Wendy Byrd
Webmaster No Comments

Wendy Byrd, GBDS

Wendy Byrd
Employee Benefits
Account Manager
Camden
Direct: 207-230-5839
email hidden; JavaScript is required

Wendy Byrd of Livemore Falls joined Allen Insurance and Financial as an account manager in the company’s insured benefits division in July 2017.

Wendy is a graduate of the University of Maine, and holds a Maine license as a Life and Health Producer. Wendy is also a certified benefits account manager by the National Association of Health Insurance Underwriter (NAHU).

The NAHU Benefits Account Manager Certification provides account manager professionals with an understanding of the complex and critical role an account manager plays in the health and benefits arena.

In July 2022, Wendy earned the Group Benefits Disability Specialist designation from the Hartford School of Insurance.

Outside of work Wendy enjoys reading, gardening and spending time with her family.

Valerie Robinson
Webmaster No Comments

Valerie Robinson, ACSR, CPIA

Valerie Robinson
Business Insurance
Account Manager
Camden
Direct: 207-230-5741
email hidden; JavaScript is required

Valerie Robinson has been with Allen Insurance and Financial since 2007. She enjoys the constant challenge of working in our business insurance division. She has earned both the Accredited Customer Service Representative and Certified Professional Insurance Agent designations.

Trisha Hill
Webmaster No Comments

Trisha Hill

Trisha Hill
Investment Planning, Wealth Management
Financial Assistant & Broker/Dealer Coordinator
Camden
207-236-8376
email hidden; JavaScript is required

Trisha came to Allen Insurance and Financial in 2003 following 15 years of employment with Nautica/Van Baalen. She began her career with our company as a licensed health and life insurance salesperson and customer service representative in our Insured Benefits Division. In 2006, Trisha was promoted to lead Financial Assistant and Broker-Dealer Coordinator, working closely with company President, J. Michael Pierce. As lead financial assistant and broker-dealer coordinator, Trisha coordinates our broker/dealer activities through Commonwealth Financial Network and provides direct client service in the financial and retirement planning areas.

She loves spending time with her daughter and two grandchildren as well as painting, reading and the Maine outdoors.

Thomas C. Chester, CFP®, AIF®, CPFA®
Webmaster No Comments

Thomas C. Chester, CFP®, AIF®, CPFA®

Thomas C. Chester, CFP®, AIF®, CPFA®
Investment Planning, Wealth Management
Financial Advisor
Camden
Direct: 207-230-5834
email hidden; JavaScript is required

Tom graduated from the University of Massachusetts/Lowell with a BS in business administration and a concentration in marketing. He joined Allen Financial in 2005.

Working in Midcoast Maine, Tom helps clients work toward their financial goals from retirement and wealth management to insurance and other savings needs. Tom also spent six years at Eaton Vance Wealth Management, a financial services firm in Boston, where he worked with many clients throughout the Mid-Atlantic area.

Tom has FINRA Series 6, 7, 63, and 66 registrations; he is a CERTIFIED FINANCIAL PLANNER™ Professional, an Accredited Investment Fiduciary® and a Certified Plan Fiduciary Advisor.

ADV 2b brochure

Broker Check
image_pdfPrint page as PDF