Kristin Alley
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Kristin Alley

Kristin Alley
Business Insurance
Account Manager
Remote
207-236-4311
Direct: 207-230-5801
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Kristin Alley joined our company in March 2025. She came to Allen with 10 years’ experience as a licensed Maine insurance agent, along with administrative and client relations experience at both a medical clinic and an eldercare facility in Vinalhaven. She is a graduate of the University of Maine in Machias, where she studied business and accounting.

Kristin brings a friendly, thoughtful approach to every client conversation and enjoys the shared sense of responsibility and support that comes from collaborating with her fellow co-owners at Allen.

Jessica Bryant
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Jessica Bryant

Jessica Bryant
Business Insurance
Account Manager
Camden
207-236-4311
Direct: 207-230-5802
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Jessica joined Allen Insurance and Financial in January 2025.

With more than 17 years of experience in sales and customer service, Jessica is a natural fit for working with the company’s business insurance clients – especially since her favorite productivity trick is staying organized.

Outside of work, you can find Jessica spending time with her family – game nights are a favorite – and doing arts & crafts with her children.

Nick Pucello
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Nick Pucello

Nick Pucello
Marine Insurance
Producer
Camden
207-236-4311
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Nick Pucello joined Allen Insurance and Financial in January 2025 after a successful career on the water as a yacht and tugboat captain.

He holds a bachelor’s degree in small vessel operations as well as a master’s degree in international logistics management from Maine Maritime Academy. Additionally, Nick holds a 1,600-ton USCG masters license and a property & casualty insurance license in the state of Maine.

Nick’s extensive experience in the marine industry makes him a perfect fit for his new position at Allen. “I love connecting with people in my network of marine professionals and building new relationships. Problem solving and helping people tackle challenging issues is something I really enjoy,” says Nick.

Beyond his professional life, Nick has a passion for travel with his wife, and their dog Fig. When not working, you can find Nick pursuing his outdoor hobbies which include surfing, kiteboarding, and mountain biking.

Melissa Davenport
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Melissa Davenport, CIC, AAI

Melissa Davenport
Business Insurance
Account Manager
Waterville
Direct: 207-230-5711
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Melissa Davenport joined our company as an account manager in January 2023. Sharp-eyed clients might recognize her name from a stint with GHM Agency (as our Waterville office was previously known), from 2005 to 2019.

Melissa has nearly two decades of insurance industry experience, having worked as a workers compensation adjuster in Connecticut and for GHM once before, also as an account manager in the business insurance division. She maintains both the Accredited Advisor in Insurance (AAI) and Certified Insurance Counselor (CIC) designations.

Because she enjoys getting to know her clients and the new challenges each day brings when you work in our industry, Melissa is glad to be working at Allen Insurance and Financial.

Melissa is a graduate of Ashford University in Clinton, Iowa, where she earned a bachelor’s degree in behavioral science. Outside of work, she enjoys spending time with her family, listening to music, traveling and camping.

Laura Rowe, CIC
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Laura Rowe, CIC, AAI

Laura Rowe, CIC
Business Insurance
Account Manager
Waterville
Direct: 207-230-5710
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Laura is a native of Winslow and a graduate of Thomas College in Waterville. Her insurance career started in 2000 and she works with some of our agency’s largest commercial accounts.

Laura holds the Accredited Advisor in Insurance (AAI) and Certified Insurance Counselor (CIC) designations.

When not at work, Laura volunteers in her community and enjoys spending time in the Maine outdoors.

Karen Redman
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Karen Redman

Karen Redman
Business Insurance
Account Manager
Waterville
Direct: 207-230-5717
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Karen started her insurance career in 2006 after working in the retail field for many years. Karen is a graduate of Westbrook College and lives in Waterville. She enjoys outdoor activities, traveling, reading, and hanging out with family and friends.

Bill Rafuse, AAI
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Bill Rafuse, AAI

Bill Rafuse, AAI
Business Insurance
Producer
Waterville
Direct: 207-230-5721
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Bill works with a variety of commercial insurance accounts and specializes in working with businesses in the farm and cannabis sectors. He holds the Accredited Advisor in Insurance (AAI) designation. He started his insurance career with GHM Agency in Waterville in 2011 and became an employee-owner when GHM joined Allen in 2021.

Bill and his wife own a horse farm in Vassalboro, where they live with their three children. Bill grew up in Waterville and graduated from the University of Maine in Farmington.

Jen Graf
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Jen Graf, CISR

Jen Graf
Business Insurance
Processor
Waterville
Direct: 207-230-5731
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Jen began her career with our company in 2004 as a receptionist and then moved into the Quality Management department. She holds a Certified Insurance Sales Representative (CISR) designation. .Jen graduated from Kennebec Valley Community College with an Associate’s Degree in Applied Science. In her free time, she enjoys camping with her husband and five Labrador Retrievers and spending time with her two children and three grandchildren.

Martha Wentworth
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Martha Wentworth, CIC, CRM, CPRM

Martha Wentworth
Business Insurance
Producer
Waterville
Direct: 207-230-5723
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With our company since 2000, Martha is passionate about her work and enjoys providing clients with holistic service for their insurance and risk management needs. She holds the Certified Insurance Counselor (CIC), Certified Risk Manager (CRM) and Certified Personal Risk Manager (CPRM) designations.

When not at work, Martha is camping or out exploring the State of Maine with her family & friends.

Diane Guerette
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Diane Guerette, ACSR, CISR

Diane Guerette
Personal Insurance, Business Insurance
Claims
Waterville
Direct: 207-230-5728
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Diane's career with our company began in 1998. She's our designated claims specialist, providing a valuable service to our customers and our team. Diane holds the Accredited Customer Service Representative (ACSR) and Certified Insurance Service Representative (CISR) designations.

Her favorite season is summer as she enjoys the beach, the pool and traveling to new places.

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