26 March 2020
We hope you are safe and well.
It’s been a little more than a week since our doors have been closed to the public as we do our part to protect our employee-owners, our customers and our communities. Still, and as always, if you have questions, or need assistance with your insurance policy, we are here to help.
Our team is available Monday through Friday, from 9 a.m. to 3 p.m. Many of us are working remotely, so please keep in mind that your caller ID may show a number different than the usual Allen numbers you are used to seeing.
We have always believed that the best insurance service comes from a personal conversation, because what is true for one individual or business may not be true for another. This is why we are looking forward to talking with you to review coverage, offer advice and assist with claims matters. Regarding payments, many of our carrier partners have revised their standards for payment and billing flexibility.
We are here to help.
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24 March 2020
As more of our employees work remotely, you may find that some return calls will come from different numbers, or numbers you may not recognize, at least initially. As always, our friendly switchboard personnel are here to answer your calls on our main phone number – and we are able to forward calls quickly to our remote employees. Still, we wanted to let you know your caller ID may not say Allen Agency like it always used to. We’re here to help!
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18 March 2020
At Allen Insurance and Financial, we continue to make the safety and health of our employees and community our number one priority. To that end, as we continue to monitor the information and guidance provided by the Centers for Disease Control and Prevention, as well as from local and state public health authorities, we would like to let our customers know that effective immediately, and until further notice, we are not accepting walk-in or in-person appointments at our offices.
Your financial advisor, insurance agent or account manager remains available during our regular business hours, Monday through Friday, 9 a.m. to 3 p.m., by phone and email and our website. For assistance, or to make a payment, please call (207) 236-4311 or (800) 439-4311 or email your Allen Insurance representative. We are here to help.
13 March 2020
As we continue to monitor the information and guidance provided by the Centers for Disease Control and Prevention, as well as from local and state public health authorities, we would like to let the community know that at this time, we plan to stay open and available in person. Our office hours are Monday through Friday, 9 a.m. to 3 p.m.
If you would prefer to conduct business over the phone or by email, we understand. Please call us at 207-236-4311 or 800-439-4311 or email your Allen insurance representative.
Ask Allen. We are here to help.
We will update this page as needed.